Shipping Policy
Delivery Time = Processing Time + Shipping Time
We have a processing time of 1–3 business days (Monday to Friday). Orders placed before 5:00 PM Eastern Time (New York) are processed the same day. All products undergo a brief processing period before they are shipped.
After processing, the average shipping time is 4–7 business days. In total, you can expect a delivery time of approximately 5–10 business days from the moment your order is placed.
Delays
During periods of unexpected high demand, delivery may take slightly longer than usual. We make every effort to process orders as quickly as possible and appreciate your understanding if delays occur. Of course, we keep you informed and aim to minimize any delays.
Shipping Service
For the delivery of our orders, we work with reliable partners such as DHL, USPS, UPS, and FedEx. This ensures secure delivery and provides real-time tracking, allowing you to easily follow your package until it arrives.
Extras
To make your shopping experience as pleasant as possible, we offer several benefits. Orders above a certain amount qualify for free shipping. Additionally, you can choose insured shipping with priority handling for a small extra fee, ensuring your order is handled with the utmost care.
Tracking
Every order comes with tracking, so you can monitor the progress of your package from the moment it is shipped until it is delivered to you.
Customer Service
Our customer service team is always ready to answer questions or assist with any concerns. We strive to provide the best possible service and do our utmost to make your experience smooth and enjoyable.